Frequently Asked Questions

Unfortunately, we can't install windows that you've bought elsewhere. We ensure that the windows we use meet the current building codes and are the perfect size for the opening. All windows and doors installed by us are custom made to make sure everything fits perfectly.

It's a bit different from grabbing something off the shelf and making it work.

By process - we're assuming you mean from the time you reach out to us, until the time your new windows are installed.

After your initial request for a quote comes through, one of our product specialists can typically schedule your free in-home consultation within a few days.

Once you place an order, we typically install your new custom made windows and doors within 10-12 weeks.

Note that lead times vary by manufacturer, so the timing of your installation will ultimately depend on the brand you've selected.

We only repair windows and doors purchased and installed through us.